The Slowcook at Spydog Farm The Slowcook at Spydog Farm

So If This Is A Service-Oriented Society, Where’s The Service?

August 31st, 2011 · 2 Comments · Posted in Blog

Still without internet service from Verizon, presumably until September 14, we called Comcast and they told us they could have us online within a day.

We are mystified that Comcast can do this where Verizon cannot, especially since Verizon owns all the telephone lines. We are still mulling this over.

Meanwhile, I took the bus downtown for a 10:20 appointment with my optometrist at For Eyes. I was even five minutes early, but then waited half an hour with my not-very-patient wife, who insisted on being there as my style consultant on the eyeglass frames. There were at least three employees lolling around the front desk, but not one bothered to explain why we had to wait so long. So we left.

Now I am looking for an internet provider and an eye doctor. Apparently, the worst recession on record has not improved corporate America’s attitude toward customers. We’re still fungible.

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  • Carrie

    I really like my eye doctor, so I’ll recommend him – Dr. Holley at Jems Optical (14th & H Sts NW). I’ve gone to him for 10 years. I think Verizon is still backlogged from their strike. Totally stinks though!

  • Mia

    Having dealt with Comcast once for internet service, be very careful around them. Get everything in writing and signed. And you tend to get attention when you send a doctor’s office a bill for your time. Did that once.